Privacy Policy

Last updated: 19 May 2026

1. Who we are

This website is operated by AREA Quantity Surveying Ltd.

Website: www.areaqs.co.uk
Email: info@areaqs.co.uk

If you have any questions about this privacy policy or how we handle your personal information, please contact us using the email address above.

2. What information we collect

We may collect personal information when you contact us, submit an enquiry form, email us, call us, or communicate with us about our quantity surveying and commercial management services.

This may include:

• Your name
• Your email address
• Your phone number
• Your company or organisation name
• Details about your project, enquiry or business requirements
• Any other information you choose to send to us

3. How we collect information

We collect information when you:

• Submit the contact form on our website
• Send us an email
• Call us or request a call back
• Provide project information so we can respond to your enquiry
• Communicate with us as a client, supplier, contractor or professional contact

4. How we use your information

We use your personal information to:

• Respond to your enquiry
• Discuss your project or service requirements
• Provide quotations, proposals or professional services
• Manage client, contractor, supplier and professional relationships
• Keep records relating to enquiries, projects and business administration
• Comply with legal, accounting or regulatory obligations
• Improve the operation and effectiveness of our website and services

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on:

• Legitimate interests — to respond to enquiries, communicate with potential clients, manage business relationships and operate our services.
• Contract — where processing is necessary to take steps before entering into a contract or to provide services under a contract.
• Legal obligation — where we need to keep records or comply with legal, tax, accounting or regulatory requirements.
• Consent — where you have clearly agreed to a specific use of your information, such as receiving optional marketing updates, if offered.

6. Contact form submissions

Our website contact form may be processed using Netlify Forms. When you submit the contact form, the information you provide may be stored by Netlify and emailed to AREA Quantity Surveying Ltd so we can respond to your enquiry.

Please do not send sensitive personal information through the website contact form unless it is necessary for your enquiry.

7. Who we share information with

We do not sell your personal information. We may share information only where necessary with:

• Website hosting and form processing providers, such as Netlify
• Email and IT service providers
• Professional advisers, such as accountants, insurers or legal advisers
• Project team members or subcontractors, where necessary to respond to or deliver services for your project
• Authorities or regulators, where required by law

8. International transfers

Some service providers we use may process or store information outside the UK. Where this happens, we expect appropriate safeguards to be in place to protect your personal information in line with applicable data protection laws.

9. How long we keep your information

We keep personal information only for as long as necessary for the purpose it was collected. Enquiry information is usually kept for as long as needed to respond to your enquiry and manage any resulting business relationship.

If your enquiry leads to work being carried out, we may keep relevant information for longer to meet contractual, legal, insurance, tax and accounting requirements.

10. Cookies and analytics

This website may use essential cookies or similar technologies required for the website to function properly. If we add analytics tools, advertising cookies or tracking technologies in the future, we will update this policy and, where required, provide appropriate cookie information and consent options.

11. How we protect your information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

12. Your data protection rights

Under UK data protection law, you may have rights including:

• The right to access the personal information we hold about you
• The right to ask us to correct inaccurate or incomplete information
• The right to ask us to delete your personal information in certain circumstances
• The right to ask us to restrict how we use your information
• The right to object to certain uses of your information
• The right to data portability in certain circumstances
• The right to withdraw consent where we rely on consent

To exercise any of these rights, please contact us at info@areaqs.co.uk.

13. Your right to object

You have the right to object to our use of your personal information where we rely on legitimate interests as our lawful basis. If you object, we will stop using your information unless we have a strong reason to continue or need to use it for legal claims.

14. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection matters. You can find more information at ico.org.uk.

15. Changes to this policy

We may update this privacy policy from time to time. The latest version will be published on this page with the updated date shown at the top.